Privacy Policy

Effective Date: April 1, 2026  ·  Last Updated: April 7, 2026

1. Overview

Lumins Lighting LLC ("Lumins Lighting," "we," "us," or "our") operates the websites www.luminslighting.com and www.luminsrecycling.com (collectively, the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the rights you have regarding your information.

By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use our Site.

Our commitment: We collect only the information necessary to process your orders and operate our business. We do not sell or rent your personal information to third parties for their marketing purposes.

2. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically.

Information You Provide Directly

When you place an order, you provide information directly to our payment processor, Stripe. This may include:

  • Full name
  • Email address
  • Shipping and billing address
  • Payment card information (processed and stored by Stripe — we never see or store your full card number)

Information Collected Automatically

When you visit our Site, our hosting provider (Vercel) automatically collects certain technical information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on the Site
  • Referring URLs (the page you came from)
  • Date and time of your visit

This information is used for security monitoring, diagnosing technical issues, and understanding general traffic patterns. It is not used to identify you personally.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders — to handle your purchase, issue receipts, and manage returns or warranty claims.
  • Send transactional communications — order confirmations and shipping updates sent via Stripe or our email provider.
  • Prevent fraud — to detect and prevent fraudulent transactions and other illegal activity.
  • Comply with legal obligations — to meet applicable laws, regulations, and court orders.
  • Improve the Site — to understand how visitors use the Site and improve its performance and usability.

We do not use your information for targeted advertising or behavioral profiling.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Payment processing: Your payment and order information is shared with Stripe, Inc. to complete your transaction. Stripe's use of your information is governed by their own Privacy Policy.
  • Hosting and infrastructure: Our Site is hosted on Vercel, Inc., which may process server log data as described above.
  • Legal requirements: We may disclose information if required to do so by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our Site if such a transfer occurs.

5. Third-Party Services

Our Site integrates with the following third-party services, each governed by their own privacy policies:

Stripe, Inc. — Payment processing
Privacy Policy: stripe.com/privacy

Vercel, Inc. — Website hosting and deployment
Privacy Policy: vercel.com/legal/privacy-policy

We encourage you to review the privacy policies of these services to understand how they handle your information.

6. Cookies & Tracking Technologies

Our Site uses a minimal number of cookies and similar technologies necessary to operate the Site and process transactions. We do not use third-party advertising cookies or cross-site tracking cookies.

Types of cookies we use:

  • Strictly necessary cookies: Required for the Site to function, such as maintaining your shopping cart session. These cannot be disabled.
  • Stripe cookies: When you proceed to checkout, Stripe may set cookies on your device to facilitate secure payment processing and fraud prevention. These are governed by Stripe's Cookie Policy.

We do not use analytics cookies (such as Google Analytics), advertising cookies, or any cookies that track your behavior across other websites.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site, including the ability to complete a purchase.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Order and transaction records are retained for a minimum of 7 years to comply with tax and accounting regulations.
  • Server log data retained by Vercel is typically retained for 30 days and is subject to Vercel's data retention policies.
  • Payment data is retained by Stripe in accordance with their own policies and applicable financial regulations.

8. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • All data transmitted between your browser and our Site is encrypted using TLS (HTTPS).
  • Payment information is handled entirely by Stripe, which is PCI DSS compliant. We never receive, process, or store full credit card numbers on our servers.
  • Access to order data is restricted to authorized personnel only.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.

9. Children's Privacy

Our Site is intended for use by businesses and adult consumers purchasing commercial lighting products. We do not knowingly collect personal information from individuals under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at the address below and we will delete such information promptly.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you specific rights regarding your personal information.

Right to Know

You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.

Right to Delete

You have the right to request that we delete personal information we have collected about you, subject to certain exceptions (such as completing transactions or legal obligations).

Right to Correct

You have the right to request correction of inaccurate personal information we hold about you.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights — you will receive the same quality of service regardless.

Right to Opt-Out

You have the right to opt out of the "sale" or "sharing" of your personal information. We do not sell or share your personal information.

Right to Limit Use

You have the right to limit our use and disclosure of sensitive personal information to that which is necessary to provide you with requested services.

To exercise any of these rights, please submit a verifiable consumer request to us using the contact information in Section 13. We will respond to your request within 45 days. We may need to verify your identity before fulfilling your request.

You may also designate an authorized agent to make a request on your behalf, provided that the agent has written authorization from you and you verify your identity directly with us.

11. Do Not Sell or Share My Personal Information

We do not sell, rent, share, or otherwise disclose your personal information to third parties for monetary or other valuable consideration.

Because we do not sell or share personal information, there is no action needed to opt out. If our practices change in the future, we will update this Privacy Policy and provide a clear opt-out mechanism before any such sharing begins.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

If we make material changes that affect your rights, we will provide more prominent notice (such as a banner on our Site) prior to the changes taking effect. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Lumins Lighting LLC

Southern California, United States

Email: info@luminslighting.com

For California residents submitting CCPA/CPRA requests, please include "California Privacy Request" in the subject line and provide sufficient information to verify your identity and the nature of your request.